The Executive Director (ED) is a key strategic and operational partner with the Artistic Director and Board President in decision making and fulfilling Concert Artists of Baltimore’s mission and goals. The ED is responsible for the ongoing oversight and long term plans of the Concert Artists of Baltimore through the leadership of the following areas: strategic planning, staff management, governance liaison, marketing and development, financial management, concert operations, and union relations. The ED ensures that the proper resources, controls, and systems are in place for organizational efficiency. The ED operates with minimal supervision under the broad direction provided by the Board President. The ED will work closely with the Artistic Director and Board President in the management and strategic direction of the organization.
- Reports to: Board President
- Direct Reports: All Administrative Staff
- Other key relationships: Artistic Director, Board of Directors, and musicians.
- Leadership and Planning: The ED provides organizational leadership with a focus on daily operations as well as strategic planning for the future and is the public face of the organization in concert with the Artistic Director.
- Staff Management: The ED is responsible for ensuring that the departments are staffed appropriately and within the financial forecasts. The ED ensures that performance expectations are clearly defined, measured and if needed, addressed. The ED recruits and oversees volunteers to effectively assist the organization and provide a meaningful volunteer experience.
- Governance Liaison: Partner with the Board President in Board communications. Serve as ex officio member of Board committees. Attend Board meetings; prepare and present reports. Work with Nominating Committee to help identify and recruit qualified candidate; assist with new member orientation. Maintain legal documents and insurance for Director liability.
- Marketing and Development: Develop and implement a marketing plan for subscriptions and single ticket sales, using strategic paid advertising and social media; manage website and distribute regular e-newsletters; oversee ticket sales and CRM system. Maintain media relationships; generate feature stories in print and broadcast media about CAB. Ensure effective relationships with CAB’s constituent groups: patrons, donors, volunteers, other arts organizations, public agencies, government agencies, and the general public; seek networking opportunities and attend community events. Develop and execute a strategic fundraising plan to manage existing support and cultivate new support. Partner with the Board in planning special events. Prepare and submit grant applications to foundations, corporations, and government agencies. Ensure that all contributions are acknowledged in an appropriate fashion; maintain accurate donor records. Cultivate additional runout opportunities and engagements for CAB.
- Financial Management: Prepare and submit for Board approval annual operating budgets. Monitor and authorize expenditures in accordance with approved budget. Maintain QuickBooks and other pertinent financial records and bank accounts. Prepare monthly financial statements for Board review, including cash flow projections. Ensure that grants are spent in accordance with grant requirements. Process payroll for staff and musicians in accordance with labor agreements and contracts. Engage accounting services for 990 and audit.
- Concert Operations: Provide budgetary and marketing guidance to the Artistic Director in season planning. Supervise Music Librarian in music purchase and rental; ensure that parts are distributed in accordance with union agreement. Supervise Stage Manager in production; ensure that rehearsal and performance working conditions are in accordance with union agreement. Supervise Orchestra Contractor to ensure that musician engagement is in accordance with union agreement. Supervise Box Office Manager in ticket sales, donations, patron tracking; ensure patron satisfaction.
- Labor Relations: The ED is responsible for the labor relations management on behalf of CAB and for developing and maintaining collaborative working relationships with labor partners. This duty includes leading the organization’s labor relations efforts such as regular contract management, grievance processes, and negotiation processes with the local musicians’ union. The ED ensures that the bargaining processes are aligned with the organizational direction, strategies, and goals.
The candidate will possess excellent interpersonal skills; excellent written and oral communication skills; the ability to handle multiple, concurrent projects, and possess proficiency with Microsoft Office Suite for Windows.
Candidates must possess a Bachelor’s degree in arts administration or a classical music discipline from an accredited college or university and at least 3 years of experience in administrative staff or professional work within an arts organization. Equivalent combination of education and experience is acceptable.
Experience in budget management, grant writing, development, marketing and box office management preferred. Knowledge of ticketing programs a plus.
Compensation commensurate with experience.
Please send a cover letter and resume before August 10th to: firstname.lastname@example.org or to Concert Artists of Baltimore, Search Committee, 1114 St. Paul Street, Baltimore, MD 21202
BOX OFFICE MANAGER & ADMINISTRATIVE ASSISTANT
Position is part-time, approximately 8-10 hours a week plus concert days.
The Box Office Manager is responsible for all patron contact from the point-of sale, including answering and returning phone messages, tracking donations and patron contact information, managing the Box Office for performances. He/she assures guests receive exceptional customer service both on the phone or at concerts. Other office duties as required
Attendance at Concert Artists of Baltimore’s 7 concert Maestro and Mansion Series required. Office hours are flexible. Must have own transportation.
Ideal candidates exhibit the following qualities:
- Strong customer service and problem-solving skills.
- Excellent verbal and written communication skills.
- Classical music background preferred
- Previous box office experience and/or customer service experience preferred
- Knowledge of Microsoft Word Suite required; a working knowledge of a computerized ticketing system preferred.
Please send a cover letter and resume before August 25th to: email@example.com or to Concert Artists of Baltimore, Search Committee, 1114 St. Paul Street, Baltimore, MD 21202